It’s important to be able to be direct. There are times when it’s crucial to be direct. There you are, I’m being direct with you. It’s got your attention, you know what I’m saying and it’s a key piece to being a clear, confident communicator.
We’ll start with the ‘Why’ of being direct first. I’ll be direct with you. I promise – and before we start, being direct is very different from being rude. That’s the key.